Return Policy:
All sales are final! due to the nature of the products and sanitation.
We do not process any returns/refunds or exchanges. Products are as shown.
Materials/Allergies:
Each product has the materials listed in the description, please make sure you read before you buy and that you are not allergic to any of the metals used. Cecesclairdelune will not be responsible for any allergy caused.
We carry sterling silver, stainless steel and stainless steel with brass.
Shipping:
We are only responsible for your items until it gets to the post office, after that we are not responsible.
If package appears as delivered but you didn't receive you will have to file a claim with Post Office or any other issue after dropped off at Post Office.
We ship out orders from Monday-Fridays, no weekends.
Please make sure you put right address or email us at [email protected] for any address change. You will have 24 hrs to make that change. Take your time at checkout.
NOTE: ITEMS COULD BE TAKEN TO USPS AN HOUR OR TWO AFTER PLACING ORDER. SO PLEASE DOUBLE CHECK ALL YOUR INFO FIRST.
Care:
Jewelry is like any other thing, you need to take care of it in order to last.
It is recommended to not spray perfume or body sprays/lotions while wearing your jewelry, instead apply before wearing your jewelry and allow the product to settle into your skin first.
Gold plated jewelry is a layer of gold placed on top of another metal to coat the piece, anything plated can tarnish over time and wear and reveal its natural color which in most cases will be (silver) color. This is why extra care should be taken to diminish tarnishing and prolong longevity of pieces.
We provide a soft cloth with your order to clean your jewelry and keep it nice and shiny.